Shipping policy

Shipping Policy – Ultronio

At Ultronio, we proudly ship our products to customers around the world. This policy outlines our international shipping process, timelines, and important information for overseas orders.

Order Processing Time

  • All international orders are processed within 2–4 business days (excluding weekends and public holidays).

  • Orders placed after business hours will be processed on the next working day.

  • Processing time does not include shipping transit time.

International Shipping Destinations

  • We ship to multiple international countries, including but not limited to the USA, UK, Canada, and Germany.

  • Availability may vary based on product type, destination country regulations, and courier service coverage.

Estimated International Delivery Time

  • Standard International Shipping: 7–15 business days

  • Delivery times may vary depending on:

    • Destination country

    • Customs clearance procedures

    • Courier partner performance

    • Weather or unforeseen delays

Shipping Charges

  • International shipping charges are calculated at checkout based on:

    • Destination country

    • Package weight and size

  • Any applicable shipping fees will be clearly displayed before payment.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.

  • These charges are not included in the product price or shipping cost.

  • Customers are responsible for paying any applicable customs or import charges upon delivery.

Order Tracking

  • Once your order is shipped, a tracking number will be shared via email or SMS.

  • Tracking updates may take 24–48 hours to appear after dispatch.

Delivery Delays

International deliveries may experience delays due to:

  • Customs inspections

  • Local courier delays

  • Regulatory or border control procedures

Ultronio is not responsible for delays caused by customs or courier partners beyond our control.

Incorrect Address or Failed Delivery

  • Please ensure your shipping address and contact details are complete and accurate.

  • Orders returned due to incorrect address, refusal to accept delivery, or unpaid customs duties may not be eligible for a refund.

Damaged, Lost, or Missing Shipments

If your order arrives damaged or if items are missing:

  • Contact us within 48 hours of delivery

  • Provide order details and clear images for faster assistance

Contact Information

For international shipping inquiries, reach out to us:

📧 Email: ultronio.com@gmail.com
🌐 Website: www.ultronio.com